DivinServicesMaintenance and support

Services

Bots that still work next year.

A bot is only as reliable as its maintenance. Screens change, websites get redesigned, passwords expire. We monitor the bots, react when something gets stuck and adapt them before it becomes your problem. That includes bots we didn’t build.

Sound familiar?

  • The bot stopped after a system update and nobody knows why.
  • The person who built the bots has left.
  • Nobody knows how much the bots actually do or how much time they save.
  • The bots were built without logging or error handling.

What we do

  1. We monitor bot runs and respond to errors.
  2. We adapt bots when a screen, website or report changes.
  3. We take over maintenance of existing bots and complete their documentation.
  4. We send a monthly report: what the bots did and how much time they saved.
  5. We suggest improvements and the next processes to automate.

Typical processes

  • Bot monitoring
  • Changes after system updates
  • Taking over existing bots
  • Password and account management
  • Monthly activity report
  • Roadmap for further automation

What you get

  • Monitoring and response within agreed time
  • Changes up to agreed hours
  • Monthly report
  • Up-to-date documentation

From our work

Agribusiness and food SAP · PDF

~60 h

per season

An archive that fills itself, even backwards

A record for every contract, every day, in the right place on the network drive. The bot even fills in missing days.

All case studies 9 bots in production, ~935 h a year

Other services

RPA

Software robots (RPA)

Bots that work in your systems exactly like people do: click, type, copy and send, without fatigue or mistakes.

AI

AI document processing

AI reads invoices, contracts, emails and scanned paper, and the bot enters the data where it belongs.

DOC

Replacing paper and Excel

Forms, approvals and registers that live on paper and in Excel today become a digital flow that runs itself.

API

Integrations and data

We connect systems that don’t talk to each other: ERP, portals, monitoring systems, cloud and Power BI.

REP

Automated reporting

Daily, weekly and monthly reports that build themselves and arrive at the right address on their own.

APP

Custom apps

Web and mobile apps when a bot isn’t the right answer: portals, registers, field work.

ROI

Automation assessment

Free, no strings: we watch how your team works and propose 5 processes worth automating, with the numbers.

Talk to us

What work does your team do only because someone has to?

Book 30 minutes. Show us the process and we’ll tell you whether it’s worth automating, how long it would take and how much time it gives back. You talk directly to the developer who builds the bot, not a salesperson.

30-minute call: Straight to the developer