DivinIndustriesTelecoms and IT services

Industries

Millions of transactions, the same dull steps.

Telecoms have huge volumes of repetitive requests: activations, plan changes, contracts, complaints. Each goes through several systems, a classic job for a bot.

Transferable experience: the same kinds of processes we already automate

Where time gets lost

  • Requests move through several systems by hand
  • Contract annexes are created by hand
  • Bill complaints take days
  • Customer data is out of sync

Systems we work with

  • BSS/OSS
  • CRM
  • SAP
  • Portali

What we can automate

  • Service activations and changes
  • Annexes and contracts
  • Bill complaints
  • Cross-system data sync
  • Number porting
  • Collections and reminders
  • Partner and dealer portals
  • Sales network commissions
  • Regulatory reports
  • Equipment procurement

How we’d start

We watch how your team works, for free, and propose the 5 processes with the biggest savings, with numbers. The pilot is in production in two weeks, and if it doesn’t work, you don’t pay.

Our promise

Transferable examples from our work

These bots run in another industry, but the same principle applies directly to yours.

Finance and SAP SAP SD · SEF

~36 h

a year

Month-end without panic in accounting

On the last day of the month the bot fixes dozens of orders, bills them, sends the e-invoices and tells accounting exactly what it did.

All case studies 9 bots in production, ~935 h a year

Processes by department

Other industries

Agribusiness and food

Procurement, processing, contract farming, mills, dairies, sugar, cold storage.

Manufacturing

Metals, chemicals, plastics, building materials, packaging.

Insurance

Insurers, brokers, agents.

Talk to us

What work does your team do only because someone has to?

Book 30 minutes. Show us the process and we’ll tell you whether it’s worth automating, how long it would take and how much time it gives back. You talk directly to the developer who builds the bot, not a salesperson.

30-minute call: Straight to the developer