DivinHow we work
How we work
From the first call to a bot that runs for years.
The same process for every project, small or large. You know what happens at each step, how long it takes and what you get.
- 01Week 0
Free assessment: 5 processes
We watch how your team works and talk to the people doing the work. You get a written report with five processes worth automating, with hours, value and payback.
- Report with 5 processes
- Numbers for each
- Pilot proposal
- 02Week 1
Agreement and criteria
Together we write down exactly what the bot must do and how we measure whether it works. That is the only criterion for paying for the pilot.
- Process description
- Success criteria
- Fixed price
- 03Weeks 1–2
Pilot build
We build the bot in your test environment or with a test account, with step-by-step logging, error handling and alerts.
- The bot
- Logging and alerts
- Test on real data
- 04End of week 2
Go-live
The bot moves to production on your server. For the first few days we watch every run.
- Bot in production
- Documentation
- Team training
- 05After that
Maintenance and next processes
We monitor the bot, adapt it when systems change and send a monthly report. When you’re ready, we move on to the next process on the list.
- Monthly report
- Changes as needed
- Plan for next processes
Standards every bot of ours meets
Step-by-step logging
You always know what the bot did, when and with which data.
Error alerts
The bot reports a problem immediately instead of quietly doing the wrong thing.
Safe re-runs
The bot can be re-run without duplicates or damage.
Isolated errors
A problem with one document doesn’t stop the rest.
Its own account
The bot runs with its own user and only the rights it needs.
Documentation
Process, schedule and contacts described for your team.
Talk to us
What work does your team do only because someone has to?
Book 30 minutes. Show us the process and we’ll tell you whether it’s worth automating, how long it would take and how much time it gives back. You talk directly to the developer who builds the bot, not a salesperson.