DivinProcessesIT and general administration

Processes

IT that doesn’t lose a day creating accounts.

IT and admin teams handle hundreds of small tasks: accounts, passwords, licences, mail, archive. The bot does them by the rules, and people focus on problems that need expertise.

Today

  • Accounts are created by hand in five systems
  • Mail is logged in a book
  • Licences and domains expire unnoticed

With a bot

A bot does the same work, by the rules, every day at the same time. People check the exceptions and do what needs expertise.

12 processes a bot can take over

These are examples. If something in your company is done by hand by the rules and isn’t listed, it can probably be automated too.

Account creation and removal

A user in every system from one request.

Password resets and access

Standard requests without waiting for IT.

Licences and subscriptions

Licence register and alerts before expiry.

Domains and certificates

Reminders for domains and SSL certificates.

Incoming mail

Scanned mail is logged and forwarded to the right person.

Digital archive

Documents named and archived by the rules.

Equipment register

Who has which laptop, phone and licence.

Internal requests (helpdesk)

Request triage and automatic replies.

Backups

Checking backups succeeded and alerting when they didn’t.

Company vehicles

Registrations, servicing, logbooks and fines.

Office supplies

Orders based on minimum quantities.

Monthly IT report

Requests, incidents and licence costs in one place.

Don’t see your process? Ask us.

Similar bots from our work

Agribusiness and food SAP · PDF

~60 h

per season

An archive that fills itself, even backwards

A record for every contract, every day, in the right place on the network drive. The bot even fills in missing days.

All case studies 9 bots in production, ~935 h a year

Other departments

12 processes

Finance and accounting

Invoices, postings, reconciliations, month-end close and reports.

12 processes

Procurement

Requests, purchase orders, supplier quotes, goods receipt and contract tracking.

12 processes

Sales and billing

Customer orders, quotes, invoices, price lists and sales reports.

12 processes

HR and payroll

Hiring, contracts, leave, time tracking and payroll preparation.

12 processes

Logistics and warehouse

Delivery notes, carriers, inventory, customs and shipment tracking.

12 processes

Production and maintenance

Work orders, production records, equipment monitoring, alarms and maintenance.

12 processes

Legal and compliance

Contracts, deadlines, regulations, registers, audits and mandatory reporting.

12 processes

Customer service

Requests, complaints, status updates, replies and system updates from email.

Talk to us

What work does your team do only because someone has to?

Book 30 minutes. Show us the process and we’ll tell you whether it’s worth automating, how long it would take and how much time it gives back. You talk directly to the developer who builds the bot, not a salesperson.

30-minute call: Straight to the developer